Shipping Policy

We run free standard ground shipping on orders exceeding $99. Some categories of products are excluded from the $99 free shipping offer due to size and special handling requirements. 

Shipping Times

Depending on location, in stock items will take 2-6 business days after you place the order. Common freight carrier shipments will arrive 5-15 days after you place the order. If your item is not in stock, we will notify you once it has shipped.

Delivery Inspection

Customers assume responsibility if damaged merchandise is signed for at the time of delivery. All shipments must be inspected at the time of delivery. Do not sign for and/or do not accept receipt of any products that are visibly damaged. If a product appears to be damaged, please refuse delivery of the item and notify our customer service department immediately at: 1-844-GO-AADEN. 

Once a product is opened, confirm the accuracy of the order and verify that all products have arrived in satisfactory condition. Any claims for damage and/or errors must be made within 48 hours of receipt.